Consent & Privacy Policy

Last updated: February 19, 2026

1. Company Information

This website is operated by Illusion Media LLC ("we," "us," or "our"). We provide AI-powered receptionist services under the brand name RinglyAI.

Contact: +1 803-290-5164

2. Consent to Receive Communications

3. How We Collect Consent

We collect your explicit consent through an opt-in checkbox on our demo request form. Before submitting the form, you must check the box confirming that you have read and agree to this consent policy. The form cannot be submitted without this consent.

We log the following proof of consent for each submission:

• Your name and phone number
• Timestamp of consent (date and time)
• The specific consent language you agreed to
• Your IP address (for verification purposes)

4. Information We Collect

When you interact with our website and services, we may collect:

• Personal Information: Name, phone number, and email address (when provided)
• Usage Data: Information about how you interact with our website, including pages visited and actions taken
• Call Data: Recordings, transcripts, and metadata from demo calls (for quality and training purposes)
• Device Information: Browser type, IP address, and device identifiers

5. How We Use Your Information

We use the information we collect to:

• Provide the AI receptionist demo experience you requested
• Send follow-up communications about our services
• Improve our AI technology and user experience
• Respond to your inquiries and provide customer support
• Comply with legal obligations

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You can request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of communications at any time
• Withdraw your consent at any time

9. Third-Party Services

We use the following third-party services to provide our platform:

• Vapi AI: For AI-powered phone call processing
• Twilio: For SMS messaging and telephony services
• Vercel: For website hosting

These providers have their own privacy policies and data handling practices.

10. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA). By providing your phone number and checking the consent box, you provide your prior express written consent to receive autodialed calls and text messages from RinglyAI / Illusion Media LLC. Consent is not a condition of purchase.

11. Contact Us

If you have any questions about this policy or wish to exercise your rights, contact us at:

• Phone: +1 803-290-5164
• Company: Illusion Media LLC

12. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.